Need Help with my account!!! URGENT!

    Need Help with my account!!! URGENT!

    Hello,
    I paid for the support for my brooklyn theme here. My Order No. is 54241118. I wrote two times to the support from elegant themes but no one help.
    My username is Mica_NRW. But I think my mail adress here is old: "....@pixelofen.de".
    I can´t log in here. "Lost password" didn´t work! But I need URGENTLY help. Sorry my english is not the best.
    My mail adress is werbung@michaela-thewes.com

    In my themeforest / Envato account is only the old purchase code. Where can I find the new one? I have paid for this service but no one will help :(

    Kind regards