Backend Editor is not showing on one page only

webmasterUPSTATE · Jan 24th 2023, 6:10pm

I have been working regularly on a BROOKLYN themed site using both the backend and front end editors. Suddenly I am unable to see the backend editor on one page only and certain elements have become uneditable on the frontend of that page, as well.
All updates are current. I have checked the role manager and refreshed. On another thread I saw that you recommended restoring to a previous page, but I do not seem to have that option...

Thanks for your help. -Danielle

Matthias · Jan 24th 2023, 6:12pm

Hi,

that sounds like an issue with the shortcode sorting. So the previous revision should help maybe you have to go back 2 or 3 revisions?

Matthias · Jan 24th 2023, 6:12pm

Nevermind, I saw you dont have any revisions.

I'd like to investigate this issue. In this case, I need a temporary admin dashboard access. Please use the conversation button at the top of the forum or use this link helpdesk.unitedthemes.com/inde…ConversationAdd/?userID=2 to provide me the login data.

Matthias · Jan 24th 2023, 7:14pm

Hi,

please check back with the site, I restored a revision where the shortcodes were almost intact and I corrected the wrong nested section.

webmasterUPSTATE · Jan 24th 2023, 7:37pm

YES! It's back! Many thanks!

Matthias · Jan 25th 2023, 2:58pm

Great

Backend Editor is not showing on one page only

Backend Editor is not showing on one page only

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