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Matthias · Jan 4th 2021, 9:12am

Hi @e4www,

please do not post your inquires on the presale question area. Please open a thread here: helpdesk.unitedthemes.com/index.php/ThreadAdd/34/

e4www · Dec 30th 2020, 11:23pm

Hi !

I have the same problem on my site.

1. Problem is only in iPhone on mobile (Chrome and Safari).

2. On desktop (only in Safari on Mac), the logo displays very ugly.

3. If I use Single Image component, and I set custom size and choose Soft Crop - image does not appear (mobile and desktop)

How Can I do ?

Grzegorz

saracattoni · Oct 10th 2020, 10:13am

Hi Cesar,
could you explain to me how you solved it? because I am having the same problem...
thank you in advance.
Sara

Cesar · Apr 30th 2020, 11:58pm

Ok, thanks!

I think I fix it, you can see the results in my page eight87.com on a mobile browser.

Matthias · Apr 30th 2020, 11:46am

Hi,

if this is an issue we will definitely address this. Since it requires further testing I don't have any feedback yet but you can be sure that when it turns out as a bug it will be fixed by us.

Cesar · Apr 28th 2020, 3:27am

Hi,

I see pixelated and blurry images on your main demo 42 (themeforest.unitedthemes.com/wpversions/brooklyn/demo42/) and the others one.

I attached two screenshots. The logos and photos are OK in desktop version, but in mobile (iPhone 7) the images are totally pixelated. I don't know why. It's normal with your theme? It happens in all the demos I've checked.

Could you say if I buy the theme, it will happen? I love your theme and posibilites... and It's very bad cause it seems a problem of you.

Thanks,

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Pixelated and blurred images on your demo (mobile version)