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  • Hi, if you don't have purchase information you are basically not even allowed to use the theme. That's the same with every other software. No License = illegal use. Have a look here about the issue: themeforest.net/item/brooklyn-…lter=all#comment_17543563

  • Query

    Matthias - - Pre Sale Questions

    Post

    Hi Jennifer, which demo are you talking about? Which Browser / Browser Version and OS are you using?

  • Hi, you gain access to other pages once you registered with our forum by using the purchase key. helpdesk.unitedthemes.com/index.php/Register find your purchasekey: Purchase Key

  • instagramm connect

    Matthias - - Pre Sale Questions

    Post

    Hi, you can set links to Instagram or YouTube if you mean this.

  • Slow website

    Matthias - - Forum Help

    Post

    Hi, please see my answer above. Please register to the forum in order to get support.

  • Hi, you need to differentiate in this case. If you purchase a license at themeforest this license is lifetime. There is no need to renew or buy another license in order to be eligible to use the theme. The only thing which requires a renewal ( but its optional ) is the support itself. With your purchase of the initial license, you get a period of 6 Month of support. Means you can participate in our forum and ask questions around the theme and the theme setup. So every time you need help you can …

  • Brooklin WP installing fonts

    Matthias - - Forum Help

    Post

    Hi, yes that possible. There is a custom font uploader available.

  • Page Upadating Problem

    Matthias - - Forum Help

    Post

    Hi, please check: THIS IS NOT WHERE YOU RECEIVE THEME SUPPORT Register to our forum first.

  • Brooklyn Theme issues

    Matthias - - Forum Help

    Post

    Hi, the license eligibles you to use the theme. If you don't have a license right now in your hand you are basically not allowed to use it. That might sound a little bit harsh, but that's the same procedure with any kind of software. Please have a look here: themeforest.net/item/brooklyn-…page=153#comment_17543563

  • 360 video and photo

    Matthias - - Pre Sale Questions

    Post

    Hi Michael, glad you like it. There is no out of the box 360 video / photo support. We have plans to integrate something like that but in meantime this feature can only be covered with a plugin. Animated Logos are not that easy because they require special file formats, there is no such feature available at the moment.

  • Hi, if she does not has a license she is not eligible to use the theme. The license is what grants the right to use the theme. Anyways, if you purchase a license now, you will get a period of 6 month support as well. So you can communicate with our support and you will also receive a license key, which at the end should be handed over to the client. Hope that clarifies.

  • Hi, please register to our forum in order to get theme support.

  • Brooklyn theme support

    Matthias - - Forum Help

    Post

    Hi, this area here is not for theme support. Please register with the support forum and use the theme sub forums for requesting further help on this topic.

  • Site listings

    Matthias - - Forum Help

    Post

    Hi, yes, it's the same way the data gets stored and send.

  • Site listings

    Matthias - - Forum Help

    Post

    Hi, if something like this happens, the server max input var setting might be low. Please check "Brooklyn" > "Server Health" and this post here knowledgebase.unitedthemes.com…-input-vars-in-wordpress/

  • Site listings

    Matthias - - Forum Help

    Post

    Hi, yes, please check the "Hero Type" settings tab below the editor of the page. There is a slider which allows adjusting the hero height.

  • Hi, I left you an answer via conversation here: helpdesk.unitedthemes.com/inde…tion/3821-Need-your-help/

  • Images not responsive

    Matthias - - Forum Help

    Post

    Hi, please send us the info to (Hidden Content)

  • Images not responsive

    Matthias - - Forum Help

    Post

    Hi, support is only available with a valid purchase key or license.

  • Cant load any demo

    Matthias - - Forum Help

    Post

    THIS IS NOT WHERE YOU RECEIVE THEME SUPPORT