Search Results

Search results 1-7 of 7.

This site uses cookies. By continuing to browse this site, you are agreeing to our Cookie Policy.

  • Support Expired

    Matthias - - Forum Help

    Post

    Hi Nate, we are currently having issue with the Envato API. They have made changes to the API. We are currently investigating the issue.

  • SUPPORT EXPIRED!

    Matthias - - Forum Help

    Post

    Hi, your support status should be correct now. I ran a manual account sync. Regarding the issue you are experiencing. Did you change the site mode or removed the front page from settings > reading? Feel free to provide me a login an I will check it for you.Please use the conversation button at the top of the forum or use this link helpdesk.unitedthemes.com/inde…ConversationAdd/?userID=2 to provide me the login data.

  • Purchase of Updated Theme

    Matthias - - Pre Sale Questions

    Post

    Hi, there is no need for an extra purchase. If you open your download area at themeforest and download the theme again, the package will automatically contain the latest theme version. However, if you are on an old version I recommend making an entire site backup before performing any updates. We can recommend updraftplus.com/ for that, they have a free version which covers all the basic needs to a backup. After you updated the theme, please make sure to update all plugins too. Check "Appearance…

  • Support (In)Active

    Matthias - - Forum Help

    Post

    Hi, yes that's possible. You can add the other code in your profile: helpdesk.unitedthemes.com/index.php/AccountManagement/ If this does not work for some reason. Please drop me a PM with the other code and I will update your account.

  • Hi, thanks for getting in touch with us. With the recent update we made polishments to the default shop, added a cart and an account features to header and top header. You are fully covered with all the necessary woocommerce stuff. With upcoming updates we will focus to add more shop features as well as shop demos. We have some outstanding woo commerce ideas we will bring to live with Brooklyn. I added a screenshot showing the base markup. helpdesk.unitedthemes.com/inde…34c58d4a64f96718f30768dd7

  • Purchase of Updated Theme

    Matthias - - Pre Sale Questions

    Post

    Hi, could please register with the support forum first: helpdesk.unitedthemes.com/index.php/Register/ You can still do this even if your support has expired. So we can verify you as a customer. Afterwards we can make further inspections.

  • Simple Portfolio

    Matthias - - Pre Sale Questions

    Post

    Hi, a simple portfolio example would be this demo here: themeforest.unitedthemes.com/wpversions/brooklyn/demo26/