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Search results 1-15 of 15.

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  • Simple Logo upload

    Matthias - - Pre Sale Questions

    Post

    Hi, there are no know issues. Just tested it with the most recent Version of WordPress. If you need support, please use the Envato Login. Click on Login Upper Left Corner of the Forum and login for further support.

  • Hi, I left you a PM. Please check the conversation button at the top of the forum.

  • Hi Mark, yes you are free to change that

  • Hi, currently this is not possible but we already have this on our roadmap.

  • Hi, your support is marked as supported. Since your last response on the 20th. helpdesk.unitedthemes.com/index.php/User/8823-colourblue/ shows the status at the very top. Have you tries using a different browser? Feel free to drop me a message via conversation: use this link helpdesk.unitedthemes.com/inde…ConversationAdd/?userID=2 And I will help you out there.

  • Lightbox

    Matthias - - Pre Sale Questions

    Post

    Hi, yes you can use your desired gallery plugin if you like. But keep in mind, that this plugin will not work with our built in features. Means if you create a gallery with a module developed by us, the module will not overtake the settings form the plugin.

  • Fonts

    Matthias - - Pre Sale Questions

    Post

    Hi, you can choose from a bunch of fonts provided by the Google Font Library and you are also allowed to upload own fonts and use them across the theme.

  • Hi, I left you an answer on the other thread Please address at least point 1 and 2. Its a good advise to use PHP7 and the max input var setting.

  • Hi, but the initial installation was successful. I can see all the necessary modules. Its just everything doubles since you ran the installer multiple times I guess. I recommend to do the following: 1.) If possible please switch from PHP5.6 to PHP7 or higher. 5.6 will become deprecated by the end of the year. This means, that 5.6 will not be supported by the PHP Team anymore and possible security issues will remain in the system. 2.) The max input vars is still 1000 according to "Brooklyn" > "Se…

  • Hi, thanks for the login. I will check your installation now and let you know the result.

  • Hi Alan, I'd like to investigate this issue. In this case, I need a temporary admin dashboard access. Please use the conversation button at the top of the forum or use this link helpdesk.unitedthemes.com/inde…ConversationAdd/?userID=2 to provide me the login data.

  • Purchase of Updated Theme

    Matthias - - Pre Sale Questions

    Post

    Hi, there is no need for an extra purchase. If you open your download area at themeforest and download the theme again, the package will automatically contain the latest theme version. However, if you are on an old version I recommend making an entire site backup before performing any updates. We can recommend updraftplus.com/ for that, they have a free version which covers all the basic needs to a backup. After you updated the theme, please make sure to update all plugins too. Check "Appearance…

  • Hi, thanks for getting in touch with us. With the recent update we made polishments to the default shop, added a cart and an account features to header and top header. You are fully covered with all the necessary woocommerce stuff. With upcoming updates we will focus to add more shop features as well as shop demos. We have some outstanding woo commerce ideas we will bring to live with Brooklyn. I added a screenshot showing the base markup. helpdesk.unitedthemes.com/inde…c4b2104d81c4efa42db2398fb

  • Purchase of Updated Theme

    Matthias - - Pre Sale Questions

    Post

    Hi, could please register with the support forum first: helpdesk.unitedthemes.com/index.php/Register/ You can still do this even if your support has expired. So we can verify you as a customer. Afterwards we can make further inspections.

  • Simple Portfolio

    Matthias - - Pre Sale Questions

    Post

    Hi, a simple portfolio example would be this demo here: themeforest.unitedthemes.com/wpversions/brooklyn/demo26/