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Hi, the theme is outdated and not compatible with the WP Version you have installed. Please update the theme first. See: [How To] update the theme!

Hi, you can find all differences of your and the current WP Version in our changelog: unitedthemes.com/changelog/ 4.9 will not work properly with WordPress 5.6 since in WP 5.6 mayor changes of jQuery happened. So we definitely recommend using a recent version of the theme with this WP Version. When you download the theme at themeforest again (not purchasing) in your download area: themeforest.net/downloads It will automatically contain the most recent version. You can use it then for an update. …

Hi, have a look here: How to renew support!

Hi @e4www, please do not post your inquires on the presale question area. Please open a thread here: helpdesk.unitedthemes.com/index.php/ThreadAdd/34/

Hi Julia, if you use Brooklyn 4.9.6.2 everything will work as intended. This is the latest version available for download at themeforest.

Hi, yes that could be done with a plugin such as: de.wordpress.org/plugins/all-in-one-wp-migration/ Do not forget to deregister the local installation before activating the online version.

Hi, you can translate the theme into any language by using a plugin such as WPML. Out of the box we don't have any Russian translations.

Hi, you can manage your licenses here: my.unitedthemes.com/my-licenses/

Hi, what the URL of the website? So we can check if a license has been used. Other than that, the license can only be found on the themeforest account who has purchased the theme.

Hi, in this case you need to update manually first. the easiest way to update the theme via FTP: 1. log in to themeforest 2. go to your downloads section 3. download all files ( you will automatically get the most recent version ) 4. unzip 5. upload the "brooklyn" folder into the following folder on your FTP server wp-content/themes 6. after you have uploaded the entire folder the theme itself is up to date 7. go to "Appearance" -> "Install Plugins" and hover each plugin name , if a link appears…

Hi, you can manage your license here: my.unitedthemes.com/my-licenses/

Hi, please register with the forum in order to obtain support.

Hi, thanks for your purchase We really appreciate it. Status has been updated. Cheers

Hi, the promo was running an entire week and was completely automated. I assume you are viewing an outdated / cached version of the product. The promotion ended 2 days ago and there is no way to a deduction yet. This is because we are not allowed to lower the price after participating on such event (Cyber Monday / Black Friday)

Hi, you need a second license in this case. A single license only covers 1 installation / domain. Quote from spreegurke: “If I need a ne license code, can I just copy the files from the existing site to the new one and enter a different key or would I have to install everything from the beginning? ” You can copy the files over. I recommend using wordpress.org/plugins/all-in-one-wp-migration/ in this case.

Hi, the shown elements are background images. Please check the row / section background settings in this case.

Hi Jonathan, thanks for getting on touch with us. Out of the box we do not have a bulk license system. We are an exclusive author at themeforest and themeforest simply does not have such a license. The question is, do you want to purchase all licenses at once or are you going to divide it?

Hi, I'd like to investigate this issue. In this case, I need a temporary admin dashboard access. Please use the conversation button at the top of the forum or use this link helpdesk.unitedthemes.com/inde…ConversationAdd/?userID=2 to provide me the login data.

Hi, please check my answer here: Error in loading Demo Website

Hi, automatic updates were introduces at a later stage. The site as it is now, is not registered. Quote from SimoneL: “Can we just buy the current Brooklyn version now? How does the activation work? Are adjustments necessary? Or will the existing layout continue to be used? ” Once you purchased the theme, you can download an installable file which contains the updated the files. You need to manually update the the via FTP in this case. Once done, follow the screen instructions to update all rela…