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Hi, it can take a moment until it refreshes. The status switched in the meantime and you can now participate on the forum.

Hi, you talk about the download at themeoforest? Have you tried a different browser?

Hi, hm, that's strange usually the screenshots you posted must show the overview tab. Sure that you are logged in with the account you purchased the theme with?

Nevermind, just saw you left me a message. Account is updated now.

Hi, could you please send me the new license via link: helpdesk.unitedthemes.com/inde…ConversationAdd/?userID=2 I will update it in your account then. Optionally enter your new license and check it: helpdesk.unitedthemes.com/index.php/AccountManagement/

Hi, feel free to send me an admin login. Please use the conversation button at the top of the forum or use this link helpdesk.unitedthemes.com/inde…ConversationAdd/?userID=2 to provide me the login data. Do you have any error logs you can share with me? Note, that its Monday and I have a lot of tickets to resolve today, so my answer can take a while.

Hi, which PHP Version is running on your server? It should be at least 7 - lower version will not work. Is Server Health all green?

Hi, it's hard to tell why some sites are displaying the way they do now. Maybe not maintained. ut_button for example is deprecated but still works - so maybe the shortcode plugin is not running currently. If you are interested in some example from customers, see: unitedthemes.com/showcase/

Its included

Hi, we have our own Version Number with this plugin since it modified. But I can assure, that the version we have also does contain the necessary fix 100%.

Hi, yes most of the stuff is doable but requires training with the page builder. The side navigation is not possible, you can optionally do something like this: unitedthemes.com/header-layout-11/

Hi, no there is no purchase option inside the theme but as far as I remember those images have been purchased at fotolia. Now Adobe. Example: stock.adobe.com/de/images/bad-weiss/28425609

Hi, you can manage your licences here: my.unitedthemes.com/my-licenses/

Hi, did you already choose one of our demos as starting point? unitedthemes.com/#section-demos-demos-demos Which one do you prefer?

Hi, yes the blog supports video, images and audio etc. We have an extra panel when editing the posts: helpdesk.unitedthemes.com/inde…660963c0d6caa10e4ccf077a1

Hi, I added a CSS Snippet to the bottom of the Custom CSS in Theme Options. It's a height declaration for the container. So the value is saved inside the Database and not affected by future updates.

Hi, sorry I lost track of this ticket. Please check back with the site. The slider should show up now. Sorry for any inconvenience caused.

Hi, Quote from yaanz: “Where do I change the pictures for the header? the slider? ” When editing the page, scroll down below the backend editor and open Brooklyn Metapanel - there is a tab labeled "Hero" - this is where you can find all settings related to the hero area. Quote from yaanz: “And where can I change the logo above it. ” I assume you are talking about the preloader. This one is managed in Theme Options > Advanced > Manage Preloader. Quote from yaanz: “Can I add buttons to it? ” Yes, …

Hi, please use this link here for your next questions. Currently, you are posting in the wrong forum area. helpdesk.unitedthemes.com/index.php/ThreadAdd/2/ About your questions: The site seems to be covered by some kind of maintenance or something like that. So I can't inspect the current markup. Could you deactivate the mode or provide me a login? Quote from yaanz: “Also, on the current website heerenvanambacht.nl it's not possible to edit in backend. ” Without seeing the issue live, I can't sa…

Hi, could you please check the account you gave me? I can only visit my profile. No matter which link I click inside the Dashboard, it's always forwarding me to the profile page. Look like a setting inside the security plugin you use.