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  • Also one more thing Matthias, I did that change to the .haccess file and to the config.php file as well, again all this by your guys recommendations so please let me know if there is an specific number for the max execution time that you suggest. By the way this isn't the page that I see once you click the "learn more about it" the other day, now are showing this: php.net/manual/en/info.configu…hp#ini.max-execution-time Please let me know what to do to solve this or let me know if you need an FT…

  • Hi Matthias, sorry for the delay but we're kinda busy about the COVID-19 these days so I missed this message. Okay the reason why the max execution time are at 9000 is because by default was in 3000 and according your Brooklyn server health system the amount should be 9000 or higher so I did it from my hosting cPanel at the PHP version page. So let me know what's the number you want me to set instead the 9000? I tell you what this issue started even before I moved to 9000 so that's why I did bec…

  • Hello guys I'm trying to install demo #44 but a "contact support" pop out According Brooklyn system the server are good and all in green, I'm using PHP 7.1 due that I have another prestashop site theme that requires PHP7.1+ so I thought that could be my problem and I'd downgrade the PHP server to other versions like 5.6 and nothing same error comes out, see attachment. Please help me out with this issue, I appreciate that. helpdesk.unitedthemes.com/inde…ee704c284b77563f81519fb2dhelpdesk.unitedth…