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  • Hi, the installer will not delete any existing content.

  • Hello Sharon, the error sounds like an incomplete installation, for some reason a file is missing. Yes in this case please click on delete and wait until its removed, then click on Brooklyn in your Dashboard which will then prompt you the welcome screen of the theme. On this screen you will find a Install button for the Page Builder to install the plugin again. Let us know the results.

  • Hi, please use the following link: helpdesk.unitedthemes.com/inde…ConversationAdd/?userID=2

  • Hi, please share a link with us in this case.

  • Hi, you will need a child theme in this case and then you could add this code to the functions.php of the child theme: Source Code (7 lines) developer.wordpress.org/themes/advanced-topics/child-themes/

  • bug report: Shortcodes

    Matthias - - Forum Help

    Post

    Hi, what kind of subfolder is this? update-server-bVfCEI? That's not the plugin folder - I recommend deleting this folder manually from the server (via FTP) and then try to install the plugin again.

  • Hi, I'd like to investigate this issue. In this case, I need a temporary admin dashboard access and FTP. Please use the conversation button at the top of the forum or use this link helpdesk.unitedthemes.com/inde…ConversationAdd/?userID=2 to provide me the login data.

  • Hi, Welcome to our support forum My name is Matthias, and I'm here to help with all your theme related questions and issues. Please exchange the file shown on your screenshot with the one attached: helpdesk.unitedthemes.com/inde…f47ba529b6306d42daf455893 This will remove the message from the screen.

  • Website Installer

    Matthias - - Forum Help

    Post

    Hi, Welcome to our support forum My name is Matthias, and I'm here to help with all your theme related questions and issues. I recommend making a reset before installing a new demo, you can use a plugin for this approach: de.wordpress.org/plugins/wp-reset/

  • Please find my answer to your license questions here: why is it saying invalid license? i have two licenses. this one is definitely valid

  • Hi, We are usually available almost the entire year and now its time for a break. I can understand your concerns but I asked you 10 days ago for the digits of your license and you forwarded them yesterday. However, I can assure that your site will operate normally even If not activated. I will take care of your ticket when Im back.

  • Hello everyone, starting tomorrow, the 21 of July, 2021, the support will be limited for a period of 11 days, as we Marcel and Matthias are away for our annual holiday. Support will be provided by our support employee Henry. helpdesk.unitedthemes.com/inde…496-UnitedThemes-Support/ Thank you in advance for your understanding! See you soon!

  • Hi, no its a section based effect i'm afraid.

  • Hi, this requires editing the header.php of the theme under appearance > editor. However, once you update the theme, this change will revert and you should use a child theme instead. developer.wordpress.org/themes/advanced-topics/child-themes/

  • Hi, läuft hier ohne Probleme. Evtl. dauert es je nach DNS einen Moment.

  • Hi, hm als Basis würde ich ggf. themeforest.unitedthemes.com/wpversions/brooklyn/demo3/ oder themeforest.unitedthemes.com/wpversions/brooklyn/demo23/ nehmen. Quote from ralfchar: “Also wir werden ohne dem Plugin beginnen ich muß jedoch ein Backoffice gestalten um Wohnungskäufen und Vermietungen verwalten zu können. ” Wie gesagt, ich würde mich hier mit ACF auseinander setzen. Ob es die Pro Version sein muss, kann ich so nicht direkt beantworten. Aber für Eingabemasken direkt in WordPress zu erst…

  • server health issue

  • server health issue

    Matthias - - Forum Help

    Post

    Hi, I'd like to investigate this issue. In this case, I need a temporary admin dashboard access and FTP. Please use the conversation button at the top of the forum or use this link helpdesk.unitedthemes.com/inde…ConversationAdd/?userID=2 to provide me the login data.

  • server health issue

    Matthias - - Forum Help

    Post

    Hi, Welcome to our support forum My name is Matthias, and I'm here to help with all your theme related questions and issues. Have you tried these suggestions already? knowledgebase.unitedthemes.com…-input-vars-in-wordpress/ If none of them work or you have difficulties applying it, I highly recommend askign your hosting provider for assistance, they can know their servers best and can usually change it within a heartbeat. Which hoster do you have?

  • Evtl. würde auch sowas hier felfen: wpallimport.com/documentation/…d-custom-fields/overview/ Also die alte Datenbank als CSV abspreichern und dann importieren.