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Hi, you can check the status of your current license here: my.unitedthemes.com/my-licenses/

Hi, you have to open your Dashboard > Brooklyn > Custom Fonts. Then you upload the files and give the font a name. When done - head over to Theme Options > Typography and assign the new font to the elements of your choice. After choosing Custom Font as Font Source you can see the uploaded font.

In Theme Options > Advanced > Manage Preloader. Next time please use this link to create a new thread: helpdesk.unitedthemes.com/index.php/ThreadAdd/2/

Hi, yes thats possible

Hi, that depends on a alot of factors. If you have a simple wordpress theme, the chances are high that eveything works as before. If its more advanced, used shortcodes, custom post types etc. things are getting more complicated and you have to rebuild content.

Hi, you can do this here: my.unitedthemes.com/my-licenses/

Hi, you can see the current connections of your licences here: my.unitedthemes.com/my-licenses/ If you have changed the server or the hosting package - unlock your old registration and then register the site again.

Hi, I'm afraid we don't have any information about this because we used a template straight of the slider. sliderrevolution.com/templates…ordpress-parallax-header/

Hi, I'm currently not sure if number you refer to, but all content elements can be exchanged with others. Static element such as the header or top header have modules, which means depending on the header type - not all elements and modules are available.

Hi, please check our conversation.

Hi, yes please send me a PM with further information such as: Forum Username - License Used for the specific account and Email registered Please use the conversation button at the top of the forum or use this link helpdesk.unitedthemes.com/inde…ConversationAdd/?userID=2 to provide me the data.

Hi, I'm afraid that the builder shown was a custom builder and its not mirgrateable to other themes even if its a theme from us such as Brooklyn.

Hi, the request goes to your own server, which then open a request to our serrver. If no request is send at all, its indeed a bad sign. Are there any errors inside the console? Have you tried disabling other plugin to avoid any library overlaps?

Hi, please follow up this artcile here first: knowledgebase.unitedthemes.com/docs/improve-loading-speed/ And then test the result in a private tab or different browser where you are not logged in. Let us know the results.

Hi, this is not our theme as far as I can tell. we are not even related to the site, since we are an exclusive envato author. You can only purchase Brooklyn at themeforest. Since their demo website is not reachable I can't tell if its our theme or just a copycat. I removed the screenshot to protect other customers from fraud.

Hi, thanks for the login. I removed the WP Bakery and replaced it with our version and now it works. We have a forked builder and therefore you should only use our version. Best

Hi Rick, you can check it here: my.unitedthemes.com/my-licenses/

I'd like to investigate this issue. In this case, I need a temporary admin dashboard access. Please use the conversation button at the top of the forum or use this link helpdesk.unitedthemes.com/inde…ConversationAdd/?userID=2 to provide me the login data.

Hi, set the option back to "pages" and not the custom selection. The theme will then apply the editor to content blocks.

Hi, please send it to: matthias@unitedthemes.com