SUPPORT EXPIRED!

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  • SUPPORT EXPIRED!

    New

    Hi, I purchased the Brooklyn theme only yesterday 8.10.18. But my support is now expired and my website has disappeared. The theme has gone away and all i can see is the attached. Please can someone tell me why my support has expired as i should have 6 months and then please please help with my site.

    440.c26.myftpupload.com/

    Many thanks
    Matt
    Images
    • Screen Shot 2018-10-09 at 12.15.57.png

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  • New

    Hi,

    your support status should be correct now. I ran a manual account sync.

    Regarding the issue you are experiencing. Did you change the site mode or removed the front page from settings > reading?

    Feel free to provide me a login an I will check it for you.Please use the conversation button at the top of the forum or use this link helpdesk.unitedthemes.com/inde…ConversationAdd/?userID=2 to provide me the login data.
    Support Times: Monday to Friday (Central European Time)
    Response Time: 12-48 hours (depending on workload)
    Please, do not send any private messages before I have asked for!