Brooklyn forum use while support expired

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  • Brooklyn forum use while support expired

    I know I can't use the Brooklyn Forum support if I haven't paid for it, and that's fine. But does this mean, that I cannot use the Theme although I paied for it? Do I have to pay for support if I want my theme to work?

    I seem to get an error (see attachement). Can you please tell me is this because of the malfunction of the Brooklyn Theme or because my support for the theme expired?
    My site is at karusel.si

    Btw, please direct me on how to extend the support. I can't seem to find it here.
    Images
    • 2019-08-14 10_59_11-Website Installer ‹ Karusel — WordPress.png

      493.22 kB, 1,896×923, viewed 71 times
  • Hi,

    mattofelki wrote:

    But does this mean, that I cannot use the Theme although I paied for it? Do I have to pay for support if I want my theme to work?
    no theme and support are separated. All theme updates etc are free and the usage also. But note, that you need 1 license for each project. That's very important.

    According to your screenshot I assume the XML Extension for PHP is missing on your server. You should check that.
    Support Times: Monday to Friday (Central European Time)
    Response Time: 12-48 hours (depending on workload)
    Please, do not send any private messages before I have asked for!