Hi There,
I renew yesterday afternoon UK time .. Still 'Support Expired' showing up.
Many Thanks, Dvaid
I renew yesterday afternoon UK time .. Still 'Support Expired' showing up.
Many Thanks, Dvaid
Support Renewed ... But No Support
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Hi David,
please logout and use the envato login button.Best regards
Marcel
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All about Option Hierarchy
Click --> Option Hierarchy
Support Times
Support response time can be up to 2 business days.
Monday to Friday 9am - 6pm (Berlin, Germany)
Monday to Friday 6pm - 3am (Melbourne, Australia)
Monday to Friday 3am - 12am (Brooklyn, USA)
Monday to Friday 12am - 9am (Los Angeles, USA)
Please, do not send any private messages before I have asked for. Thanks! -
you're welcome mate
Best regards
Marcel
----------------------------------------------------------------------------------------------------------
All about Option Hierarchy
Click --> Option Hierarchy
Support Times
Support response time can be up to 2 business days.
Monday to Friday 9am - 6pm (Berlin, Germany)
Monday to Friday 6pm - 3am (Melbourne, Australia)
Monday to Friday 3am - 12am (Brooklyn, USA)
Monday to Friday 12am - 9am (Los Angeles, USA)
Please, do not send any private messages before I have asked for. Thanks! -
Hello, I have my active support plan because I bought a new license, but when I go to support here it tells me that it has expired referring to the previous license.
I have several questions about the template and I have not been able to advance thanks to this. -
Hi,
your support status is correct. Please do not hesitate to open a thread here: helpdesk.unitedthemes.com/index.php/ThreadAdd/2/ and get your questions answered.Support Times: Monday to Friday (Central European Time)
Response Time: 12-48 hours (depending on workload)
Please, do not send any private messages before I have asked for!
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