after install theme brooklyn - error, when press link Brooklyn

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  • after install theme brooklyn - error, when press link Brooklyn

    Hello
    i buy new theme Brooklyn.
    after install theme brooklyn, error with plugin Brooklyn Page Builder (Visual Composer)
    after install this plugin, i can not install theme from brooklyn
    when i press on link Brooklyn - left top menu- i go to error page
    Files
    • video1.zip

      (1.28 MB, downloaded 24 times, last: )

    The post was edited 1 time, last by yura20022 ().

  • Hi,

    I'd like to investigate this issue. In this case, I need a temporary admin dashboard access. Please use the conversation button at the top of the forum or use this link helpdesk.unitedthemes.com/inde…ConversationAdd/?userID=2 to provide me the login data.
    Support Times: Monday to Friday (Central European Time)
    Response Time: 12-48 hours (depending on workload)
    Please, do not send any private messages before I have asked for!

  • Hi,

    thanks for the login. I can access all parts of the Backend without any restrictions.

    Did you change anything in meantime? Have you tried a different browser?
    Support Times: Monday to Friday (Central European Time)
    Response Time: 12-48 hours (depending on workload)
    Please, do not send any private messages before I have asked for!

  • Hi.
    i use mozila and chrome, clean cookies, the same problem.
    But with Opera - all ok, no have problem.
    Thank you for your help.
    Problem with mozila and crome, maybe again need clean cookie.

    Thank you very much all is working good. Problem was with cookie.

    This is my 4 buy Broklyn theme.
    You have very good product.

    The post was edited 1 time, last by yura20022 ().