I'm getting an error message when I'm trying to install a DEMO version.

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  • I'm getting an error message when I'm trying to install a DEMO version.

    See screenshots please. That's the error I get everytime I want to install a demo version.
    Can someone help me?

    Thanks!
    Images
    • Schermafbeelding 2020-07-04 om 10.28.24.png

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    • Schermafbeelding 2020-07-04 om 10.28.17.png

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  • Hi,

    Welcome to our support forum :) My name is Matthias and I'm here to help with all your theme related questions and issues.

    Is there any kind of maintenance mode running on the server, which can block the wp-content folder?
    Support Times: Monday to Friday (Central European Time)
    Response Time: 12-48 hours (depending on workload)
    Please, do not send any private messages before I have asked for!

  • Matthias wrote:

    Hi,

    Welcome to our support forum :) My name is Matthias and I'm here to help with all your theme related questions and issues.

    Is there any kind of maintenance mode running on the server, which can block the wp-content folder?
    Hey Matthias, thanks for replying.
    No, as far as I know there's no such thing. It's a brand new account on wordpress and we only installed the recommended plugins for the brooklyn template.

    The only thing that's going on in the background now is that our domain is being transfered from our old registrar to wordpress, I don't know if thats something that could cause this?

    Thanks.
    Images
    • Schermafbeelding 2020-07-07 om 15.02.31.png

      40.87 kB, 1,144×265, viewed 31 times
  • Hi,

    please check the Panel on WordPress.com - here must be a setting somewhere, I think it was under Privacy > Coming Soon or something similar.

    Deactivate this for a moment and try again.

    wordpress.com/settings/general/
    Support Times: Monday to Friday (Central European Time)
    Response Time: 12-48 hours (depending on workload)
    Please, do not send any private messages before I have asked for!