Renewed support license not showing up in forum

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  • Renewed support license not showing up in forum

    Hi folks,

    we have bought a support update on July 15th, 2020, and from previous experience we knew that it would take days to propagate to the forum.

    However, my forum avatar still says "support expired", while themeforest.net states "5 months of support remaining".

    What can I do?

    Invoice Number is 1da661ab58f74da98569ffac4a481750
    Transaction code is 4Y187337AU679514T

    Please help.

    Michael